Crash Roughly 10 minutes in (Realtek?)

[BatmanIRL]

Right before I get to the hostage situation in the very beginning of the game my computer will blue screen. I'm running 64 bit windows XP.

Some quick google searching told me that it might be a sound issue, so I disabled my realtek onboard audio. I was able to play the game as normal and get passed the hostage scene and continue playing, but the voice acting is something I don't want to miss.

I happened to have an old sound card (known to have very little compatibility with windows XP). It's an m-audio Revolution 5.1. Using this sound card I am able to play the game with some sounds working. Most background music and sound effects work normally, but the voices cut on and off. Some people work normally, some do not work at all. Batman himself has absolutely no voice when I'm playing with the sound card.

Re-enabling the realtek onboard audio after the initial crash is not an option because the game will still crash when going through doors.

Is there some solution to my audio problems. I would appreciate any help I could get.
Also, this seems to be a problem a lot of people have, so I apologize if there is already a thread already addressing this somewhere.

[bbb]

You shouldn't need to disable it completely. Just move the slider down a notch from full hardware acceleration.

There were also new RealTek drivers released recently that have helped some people.

[jaycw2309]

Realtek recently as in last week updated all their drivers, have you installed these?

[BatmanIRL]

Thanks for the feedback. I updated my realtek hd audio drivers to the version released on 9/11/2009. I'm still crashing. More info on the crash;


I played a good bit of the game on my sound card (buggy with no voice acting). So now I've exited and reentered arkham asylum for the first time. There are three directions I can go; one towards a doctor who's locked in a chair and promptly gets ambushed by thugs, one where several prisoners and two guards are trapped by joker gas, and a third that I cannot get to. When I try to open this third door my computer BSODs. This is resolved by disabling my realtek audio.

Tl;dr The game will crash at several random points simply because I'm using realtek onboard sound.

Any more help would be much appreciated.

[tomfoolery_79]

This problem is still out there. The updated drivers fix nothing. Using the vista audio drivers do not help either.