C++ error

[Morphidia]

Currently when i play i get up to where you first gain control of batman then i get this error:

Microsoft Visual C++ runtime library

Runtime error

program (file path to shippingpc-bmgame.exe)

This application has requested runtime to terminate in an usual way

This happens with physx on and off. i've updated my C++ library and installed the patch but still the error persists. any fixs?

[EccOMyth]

I too am having the same Error window pop up.

I have updated everything and it still happens. I was able to make it out onto the surface and get to the Bat-mobile and follow Gordons Tobacco trail.

I can then blow out wall and get into building, but the second it loads in and i go over first fence/wall inside it crashes every single time with this Error.

C++ Fails and the Path is ...\Binaries\Shipping PC-BmGame.exe

Now if it wasn't part of the main path i could just ignore that area. But i can't get any further in the game. Have redone upto that point 3 times and same error in the same exact spot.

I hope they get a major fix to these problems. This game is great, or the little i have played. And it's crazy how many people are having issues. They really need to figure out how to fix this problem and patch it or they need to create a way to let people play/save without GWL running(Which playing without signing into GWL is know to get around these issues, but no saving then.) :/ Really silly to begin with that i have to be signed into GWL too even play my saved game.

Oh and i have the Steam version, but this seems to happen with them all.

[Amen]

happened to me 2 times now, first at the very start of the game after joker brakes free and you get to fight the first goons. Redownloaded game of steam that helped and i got further now but i got the error again. i got the steam version as well and really regreting the purchase now. i've spent more time trying to find a solution to this than actually playing.
the exact error message from even viewer is:

Faulting application ShippingPC-BmGame.exe, version 1.0.1.0, time stamp 0x4a8bab8b, faulting module ShippingPC-BmGame.exe, version 1.0.1.0, time stamp 0x4a8bab8b, exception code 0xc0000005, fault offset 0x00adc327, process id 0x1178, application start time 0x01ca3a2f16cfc849.

someone plz help i really wanna play the goddamned game already

[Just_An_Effigy]

Yeah, I'm getting the same problem. [steam version]

It happens with physx on/off, and regardless of whether i'm signed into GFWL or not.

I get about five seconds into the first cutscene when it crashes to the desktop and this window appears:

http://i34.tinypic.com/16ih5id.jpg

Lowering the settings to the bare minimum does nothing. I know my pc can handle it, at least on high. I can run Fallout3 on ultra high settings for example..

Using windows vista 32 bit, 4gb RAM, and an NVIDIA 9800gt [1gb]

ALL of my drivers are the absolute latest, and yes, I have the patch.

Please help.. I've been looking forward to playing this game for so long

[Just_An_Effigy]

No one has any ideas??

I'd like to be able to actually play this game.. this is driving me !%*&^ mad

[Aphex]

This Runtime error problem is like the common cold. No cure. No Eidos moderators are answering any of these posts so they don't know. I thought mine was a disc installation error but people have this with the steam version. In my gaming life this is only the 2nd time i experienced this error & i never solved it last time. I really have tried everything to, apart from restoring windows which i really can't be bothered to do for one game. knows whats causing it.

[Just_An_Effigy]

Wow. So I'm f*^&ed.

How do I get a refund for a steam game?

>_>

[Aphex]

Yeah it's bad. Returning PC games is near impossible. I had this problem with gears of war but i got a cheat to skip the level with the error. No such cheat for Batman it seems. GOW was a unreal 3 gfwl game but that doesn't really help us. A computer expert is needed here. Help us Eidos, please.

[jaycw2309]

Hi there, if you check in your documents\eidos\batman\bmgame\logs folder could you fileshare your dmp file? post a link to the file in here and the dev team will pick up

[Just_An_Effigy]

Oddly enough, all I have in my logs folder is a text file called "launch"

When I open it, it has nothing written in it..

[Aphex]

http://www.zshare.net/download/65913407891f02d6/

I uploaded the DMP file to that link.

[Just_An_Effigy]

Hopefully they can do something with it.

[Aphex]

Well I figured the root of my problem out. The file Overworld_A3_static.unmap has failed to install off the disc & is corrupt or something. It's too dull to explain but i'm 100% certain this is the problem. That is the level it crashes at every time. What i need is a working version of that file (4.66meg in size), then i could cut & paste it over the corrupt one & that may work. Anyone want to upload? Is that allowed? Anyone agree that should work? I think my DVD drive is dying out or dirty. I should have dl'ed it off steam. I've also read that if u get the runtime error in the same place each time with the steam version it could be a corrupt download.

[Just_An_Effigy]

That file is 28mb for me.. interesting.

I don't think it's a corrupt file though, I've downloaded the full game through steam twice now, and get the same error.

I think it's some kind of configuration problem.. perhaps we have some hardware in common?

What sound card and gpu are you running?

[Just_An_Effigy]

I can up the file for you btw. I'll go do that now.

[Just_An_Effigy]

Here you go:

http://www.zshare.net/download/659378950acde0ec/

(sorry Eidos, hope this is legal, just trying to help find a fix here!)

[Aphex]

Thanks a lot. I was thinking it being 4.66 meg was maybe because it never installed fully & became corrupted. I'm really hopeful this will work. Please *** work. Have to go to bed now but I will report back tomorrow. Again thanks.

Oh my sound card is a creative xfi soundblaster of some kind & my gpu is a aging 8800gt.

[Just_An_Effigy]

Anyone from Eidos got any new info on the Runtime error for me?

I'd be really grateful

[Aphex]

Well that worked for me. No longer do I have that foul error message. It was an installation issue. Thanks Effigy, you got my game to work. Hope u fix yours. I'll check back here occasionally so if u locate a corrupt file yourself i could return the favour. Good luck.

[Just_An_Effigy]

That's alright, glad I could help, and lucky you

I've just sent off a report to Eidos, hopefully they can shed some light on the problem.

If not, this thread is still very much open.. if anyone knows what's going on with this C++ Runtime error...............?

I'd like to be able to play the game at some point

[Aphex]

Have you tried manually uninstalling then reinstall. Remove all remnants of the game from your HD, registry & windows installer.

You could try a defragmenter program like DK2009, run a registry fixer app, scan for malware & stuff, do a diskcheck. I'm trying to exhaust possibilities for you here. I think it's had problems installing to your HD if the error is in the same place. I really doubt it's physx or GFWL thats causing it.

[Just_An_Effigy]

I've actually tried EVERY single thing that you just mentioned.. that's why i'm so pissed.

I'd be so proud of myself if I actually fixed it.

[Aphex]

Have you used memtest to check your RAM?

[Just_An_Effigy]

No?

I can't really see how this could be RAM related at all.. I'm playing all of the other latest pc games on high settings fine right now..

[Aphex]

Highly unlikely i know. During my constant googling for a solution i found someone who said that it was a ram problem & they fixed it that way but that was for a different game.

The only thing that would almost guarantee it working is backing up your PC & restoring windows. A lot easier said than done.

Did u get any CRC errors during the installation? Is there any emulation software causing a conflict?The problem with that runtime error is the error message is so unhelpful. No logs or tech reports.

That's about as much help & advise as i can give u i'm afraid. In my opinion it's not installed correctly like mine & some file is corrupt but who the hell knows. A complete headscratcher this one.