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#1
04-02-2005, 07:53 AM
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Lego Star Wars - Major Issue!
I went out this morning and purchased a copy of Lego Star Wars. After installing the game, the installshield wizard went away and an error popped up "Debug Assertion Failed". When I clicked retry I got an error referring to directgpu.exe. So I say to myself "no problem, I'm sure the folks at eidos made a simple mistake and there's and update patch or something". No such luck. Not only is there no update patch but the game isn't even listed on their support page! The game manuel says that an e-mail address can be found on the support page but it must be hiding somewhere because it is nowhere to be seen! I am very disappointed that this game would give me such problems. When you purchase a game off the shelf you should be able to expect it to work! Maybe I should have bought a console version.. or maybe I should have tried to find a pirated copy. My computer far exceeds the requirements of the game and is otherwise in perfect working order.. no problems with any other games or anything so I know the problem is with the game itself. When I click the desktop icon it searches for the game and gives me another message that says the disk can't be found or authenticated... so very angry!
 
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#2
04-02-2005, 03:38 PM
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Hmmm, well you've come to the right place, there are a number a talented people on the forum who can probably troubleshoot your problem. First though, post your DX diag with all the important information, such as CPU, GPU, ram, OS, etc. Even though you say your computer meets or exceeds the min spec, it's always good to post this information as it often contains clues helping us fix the problem. Thanks
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#3
04-05-2005, 05:33 PM
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I also just bought the LEGO STAR WARS game for my kid, he couldnt wait to get it. Installation went fine, now the game wont play. I get this FATAL ERROR:
"Sorry, but your machine is unable to run this game. It requires a graphics card which supports Pixel Shaders v1.1. The Game will now exit." I have a new computer with the newest Intel chipset graphics card. So I thought this was weird, considering its all new. I then proceeded to install the DirectX 9.0c, which the read me file said was needed. I still got the same error after installing DX 9.0c. I then proceeded to go to the intel website and update the drivers for my new card. I did this, and I still get the same error. I even installed the game on my husbands older computer and we get the same error on his machine. In the meantime my kid is crying his eyes out because he cant play the new game we just bought him for 30.00! I did some researching at the intel site on my graphics card and it says it supports PIXEL SHADERS 2.0. So what I really want to know is, if my card supports 2.0 why will this game not play on my machine. I have called the store I bought the game from and I can not return it since it has been opened. I'm very upset, probably more so than my kid, since I'm the one that shelled out the 30.00 for this game. Any help would be appreciated!
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#4
04-05-2005, 06:05 PM
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Based on the error message you are getting it would appear that your graphics card does not support pixel shader 1.1. However you state that the card supports up to pixel shader 2.0, but then don't tell me what the graphics card is. If you could post your system information or the "Display Devices" section from your DxDiag, I would have a better idea of what the problem might be.
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#5
04-05-2005, 06:23 PM
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I also have been having the same "pixelv1.1" problem with this game. My son is very upset that we have now spent 4 days trying to find out how to fix this and have gotten nowhere. It is very disappointing to a child and frustrating for a parent that is not a "techie" to figure this out. I have discovered that I am running Intel graphics #82845G which does not support Pixel 1.1 - Intel apparently only has one graphics chipset that does support this - #82915G. There is no download to correct mine, so apparently since I cannot return the game either, I must get a new graphics card to enable this one game to run. In my opinion this is totally absurd!!!! I know the box says what the system requirements are - but how many of us parents KNOW what our computers are actually capable of? So we fork over our hard earned cash - in this case my son saved his allowance for 6 weeks to buy this game - and now it's a piece of trash - OR - I have to go out and spend more $$ to be able to play one game. And who knows what kind of problems changing graphics cards might do to my system and all my other applications.
I really am also very disappointed that EIDOS hasn't taken a more proactive stance on helping us - create a patch or something and do it quick!! I personally will not allow another EIDOS product in my home until something has been done to help. Now let's see if I get a reply - 
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#6
04-05-2005, 07:12 PM
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The official name of my graphics card is:
Intel (R) 82915G Express Chipset Family. Dobson4173 u posted my card number as one that does support the 1.1, but I'm finding that it does not support it. I was very glad to read your post though, I feel the same as you about Eidos, and I find it quite disappointing that they would put out a game for kids that will not play on your basic new and updated computer. Absurd is quite right!
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#7
04-05-2005, 07:31 PM
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I have a better problem. I don't get an error message at all. The game installed fine, the demo ran fine, but about a second after launching the game I get a very hard freeze with complete keyboard lockout. I have to hit the reset button to get out of it. Nice.
Tried different drivers (as that's the kind of crash I'd expect from wonky drivers) and I meet and exceed the recomended requirements. I'm thinking it's probably the CD protection system that's freaking out. It's nice that there's no tech support for the game on this web page either... I need a patch! Thanks for a great prduct guys.... For the love of god, I wish companies would hold a product back a little longer to bug test, rather than let the consumer do it for them. I don't know if that is the case here, but it feels like it.... plz help, Brian
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#8
04-05-2005, 08:02 PM
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Ps2 Problem
I just bought lego star wars for ps2 and when I went home and put it in the machine it wouldn't load and just said disk error. I've heard that if you have an older ps2,which I do, it doesn't play some newer games? If this is true does that mean there is no way I can play lego star wars on my ps2? Is there any way to fix my playstation without having to get a new one to play that game on it? If someone could help me out with this it would be much appreciated.
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#9
04-05-2005, 08:42 PM
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Kizzle- send me your Dxdiag so I can get a more accurate look at your PC. If you need help grabbing this, let me know.
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#10
04-06-2005, 06:00 AM
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here is the dispaly part of my DXDIAG
--------------- Display Devices --------------- Card name: Intel(R) 82915G Express Chipset Family Manufacturer: Intel Corporation Chip type: Intel(R) 82915 Family Graphics Controller DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_2582&SUBSYS_01811028&REV_04 Display Memory: 128.0 MB Current Mode: 1152 x 864 (32 bit) (75Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: ialmrnt5.dll Driver Version: 6.14.0010.3829 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 5/6/2004 18:07:18, 36415 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: ialmnt5.sys Mini VDD Date: 5/6/2004 18:14:28, 711005 bytes Device Identifier: {D7B78E66-66C2-11CF-6D7D-8B21A5C2CB35} Vendor ID: 0x8086 Device ID: 0x2582 SubSys ID: 0x01811028 Revision ID: 0x0004 Revision ID: 0x0004 Video Accel: Deinterlace Caps: n/a Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Not Available DDraw Test Result: All tests were successful. D3D7 Test Result: All tests were successful. D3D8 Test Result: All tests were successful. D3D9 Test Result: All tests were successful.
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#11
04-06-2005, 06:11 AM
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Try to get a newer graphic chip driver. Yours is from 5/6/2004.
__________________
Man walks down the street in that hat, people know he is not afraid of anything. Console Wars. It is two one-eyed guys fighting about whether it is better to be blind in the left eye or rather the right.
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#13
04-06-2005, 07:09 AM
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Despite what Microsoft and Intel try to tell you, a PC is not something you can work on without having some computer knowledge and it does require maintenance.
A driver is a little program that is usually provided by the manufacturer of a piece of hardware that enables Windows (or any other operating system) to use this particular piece of hardware properly. The hardware manufacturer usually keeps updating those drivers to meet the latest requirements and to fix errors in earlier versions. It usually is free to download from a manufacturers website. In your case it would be www.intel.com . There is a good chance that with the latest graphic chip driver the game might run. Give it a try.
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#14
04-06-2005, 07:56 AM
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Ok thank you for the lesson, if you read my first post you seen that i have all ready done this. I am not your basic computer user, I have quite a knowledge of computers as my job is in computer repair. which is why this game not working on a new computer baffled me. Your average user is not going to have the machine capable of running this game. Your average user is also not going to know what in the world to do to get the game to run.
Eidos putting this game out in the shape it is in is almost like windows releasing XP before they should have. Let the consumer test it out, then have no type of patch or fix for the older computers. As i said earlier Absurd, I am wondering how many other folks/kids have purchased this game for 30.00 only to find it will not run on the machine and then not being able to return it to the store. Its not cool at all. 
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#15
04-06-2005, 08:19 AM
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I right with you Kizzle. I worked as a computer repair guys as well a long time ago so I share your pain. I know now that my problem is the on disc protection system. I spent most of the evening trying different things out to get it to work and stumbled upon that as the culprit. I don't know if I'll run into other problems that people are having (from other posts), but hopefully I won't.
It's nice how companies try to stop pirating by frustration legal comsumers, and rushing a product to the shelves before making sure it works properly. I'm not sure if I'm so frustrated that I'd try returning the game or not after wasting so much time, assuming I COULD return an open product.
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#16
04-06-2005, 08:30 AM
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Quote:
Here is the link for the download: http://downloadfinder.intel.com/scri...4&DwnldID=8543
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#17
04-06-2005, 08:34 AM
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Quote:
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#18
04-06-2005, 08:58 AM
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My mistake on the dxdiag from earlier, here is the one i should have posted from yesterday after i updated my card at the intel site.
--------------- Display Devices --------------- Card name: Intel(R) 82915G/GV/910GL Express Chipset Family Manufacturer: Intel Corporation Chip type: Intel(R) 82915G/GV/910GL Express Chipset DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_2582&SUBSYS_01811028&REV_04 Display Memory: 128.0 MB Current Mode: 1280 x 1024 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: ialmrnt5.dll Driver Version: 6.14.0010.4277 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 3/10/2005 09:36:40, 38014 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: ialmnt5.sys Mini VDD Date: 3/10/2005 09:44:22, 827100 bytes Device Identifier: {D7B78E66-66C2-11CF-2D63-8B21A5C2CB35} Vendor ID: 0x8086 Device ID: 0x2582 SubSys ID: 0x01811028 Revision ID: 0x0004 Revision ID: 0x0004 Video Accel: Deinterlace Caps: n/a Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Not Available DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run Any more suggestions? Ill be back later...
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#19
04-06-2005, 09:33 AM
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Quote:
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#20
04-07-2005, 07:22 AM
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Kizzle, according to Intel's own Game Compatibility List for the Intel(R) 82915G Chipset Family the following games "[do] not operate or issues make game play difficult":
Star Wars: Knights of the Old Republic II* Splinter Cell: Pandora Tomorrow* Shellshock: Nam '67 Painkiller* Everquest II* Now you can blame Eidos and Star Wars. Maybe Intel releases another patch that solves the problem that this chipset seems to have with newer games. Last edited by GoranAgar; 04-07-2005 at 08:10 AM.
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#21
04-07-2005, 08:38 AM
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yea goranagar, i noticed that too when i checked it out. i think I'll also blame Lego...do you think theres any chance Eidos may come up with some type of patch? If so I may not give up all hope, but it really sucks listening to my kid whine about not being able to play his new game everyday.
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#22
04-07-2005, 08:52 AM
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Quote:
__________________
Man walks down the street in that hat, people know he is not afraid of anything. Console Wars. It is two one-eyed guys fighting about whether it is better to be blind in the left eye or rather the right.
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#23
04-07-2005, 08:55 AM
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Quote:
Same problem with the xbox, i dont have the game but i had to go out and replace my old thompson drive because it wouldn't run any of the newer games My best advice would be to call who ever does support for the ps2 and see if they can help you 
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#24
04-07-2005, 09:50 AM
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Quote:
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#25
04-07-2005, 01:05 PM
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Quote:
__________________
Man walks down the street in that hat, people know he is not afraid of anything. Console Wars. It is two one-eyed guys fighting about whether it is better to be blind in the left eye or rather the right.
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