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Thread: Just Cause 2 Error - Fatal DirectX error Code 3?

  1. #1
    Join Date
    Apr 2013
    Posts
    1

    Default Just Cause 2 Error - Fatal DirectX error Code 3?

    I have just got Just Cause 2. When i run it, i get a blank white screen, and seconds after, i get an error

    "Fatal Direct X error!
    Code: 3
    Result: 0x997A0002: DXGI_ERROR_NOT_FOUND
    The game will now exit. Try starting the game with /failsafe if the problem persist."

    I am not using steam. My system info is:
    Inter core i7 3635 QM @ 2.40 GHz
    8GB Ram
    64bit windows 8
    NVIDIA GeForce GT 640M & INTEL (R) HD Graphics 4000
    I already have DirectX 11 up to date.
    -laptop.

    My cousin has this game with windows 8 64 bit also, and it worked for him.
    What should i do to fix this error. Please Help. I really want to play just cause 2 on my laptop. I am using a SAMSUNG SERIES 7 (CHRONOS)

  2. #2
    Join Date
    Sep 2001
    Location
    Belgium
    Posts
    3,759

    Default

    I would suggest to contact tech support about this:

    Europe: http://support.eu.square-enix.com
    America: http://support.na.square-enix.com
    Japan: http://support.jp.square-enix.com

    If I were to guess as what could cause this then I think it may be that the game is using the Intel graphics card instead of the geforce. Does your cousin have a similar laptop?

  3. #3
    Join Date
    May 2013
    Posts
    1

    Default slow

    i have an msi g70 with and i7-3603qm and 16 gigs ddr3 ram and a geforce gx670mx gpu. he game is running stupidly slow and im not sure what to do. ive lowered settings and kicked in the turbo andits still just slugging along. j=help

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