Thanks for being patient – we’re coming back to you after much overnight work and the good news is that we’ve identified the problem and we can fix it quickly.
Basically, it’s an issue with the mathematical calculations of time-stamps from March 30th – April 2nd, which meant systems didn’t recognise the most recent time-stamp and instead took the previous time-stamp save (re-starting the level). So if you saved your game on March 30th, you may have experienced a disruption yesterday on April 1st and if you saved your game on March 31st, you may have experienced disruption yesterday April 1st and today April 2nd.
After today the calculations are accurate and there should be no other issues. We are working on a patch to ensure this doesn’t happen next year with these March/April calculations.
Also, your saved games should not be corrupted, and after today April 2nd, no one should experience this. Note: it is possible that you may need to restart the chapter you were on, but progress will then be saved as normal.
Obviously we will keep monitoring the forums for any updates from you, we’re reading what’s being posted here and once again we are very sorry for any disruption to your game.