At a loss at cause of stuttering

[russell.larkin]

I can't seem to figure out what's up with my game so wondering if anyone has any ideas. When playing the game it will continuously stutter, this can be anywhere from 1 second to 5. I've checked out the "Can your PC handle Batman" thread and checked if my PC is up to scratch and it says I'm above all the recommended settings. I've updated all the drivers I can think of, even tried turning most settings down or turning them off in both game setttings and video card settings and it's still doing the same.

Thing is, when I first started the game I was in a hurry and just wanted to have a quick look, so I skipped creating a Games for Windows account. It said I wouldn't be able to save but I wasn't fussed at that point. Briefly played the game til just after the first bad guys and then quit. It played great with all settings on. Since then I've signed up to Games for Windows Live and downloaded the various things it told me and now even the section I played briefly (the bit where you walk along with Joker) is stuttering, which seems kinda strange. Here's some details about my computer:

I've bought and downloaded the game from Steam.

Intel(R) Core(TM) i7 CPU 940 @ 2.93GHz
2.94 GHz Performance Rated at 8.82 GHz
6.0 GB RAM
Microsoft Windows Vista Home Premium Edition, 64-bit (Build Service Pack 26002)
ATI Radeon HD 4800 Series
Your driver version number is: 8.14.10.697
SoundMAX Intergrated Digital HD Audio 6.10.2.6520

Games for Windows Live is 3.0
Batman: Arkham Asylum is v1.1


I've played other games quite recently and even tried running Crysis afterwards to see if the problem was there too but it ran fine. Assuming this isn't a widespread problem with the game itself I am thoroughly confused.

[TheChosenOne]

Your video card is a piece of garbage, Im sorry my friend. Also, Vista Home Edition ? are you serious ? thats the worst OS out there.

[pleomax]

^^ what ?? 4800 series could be 4870 or 4890 two of the most powerful cards out their, hardly garbage unless your a nvidia fanboy.

And vista home premium is garbage, opposed to what xp, win7 ?? sorry my friend but the only garbage is your post.

As for the stuttering, i don't know, you have a powerful comp, maybe you just need better drivers from ati.

[russell.larkin]

It's a 1024MB RADEON HD 4870. Regardless of whether it's not the best OS or video card, what I do have is still over the recommended specs. I'm assuming I should at least be able to play it or see some improvement with lower settings.

As I've updated everything to the current available drivers I'm going to assume there's not a lot more I can do to resolve the issue myself. As a last resort I'll uninstall everything and reinstall to see if I can find out if either the update or GfWL is definitely what's causing it to stutter.

[dikybird]

I have exactly the same problem

I played the demo with no problems at all

I didn't try running the full game without windows live but i'm wondering if that is the problem?

specs:

Intel(R) Core(TM)2 Quad CPU Q9450 @ 2.66GHz
4.0 GB RAM
Microsoft Windows Vista 64-bit Service Pack 1
NVIDIA GEForce GTX 280
driver 8.15.11.9038
Creative SB X-Fi

Games for Windows Live is 3.0.0086.0
Batman: Arkham Asylum is v1.1

[trek554]

Your video card is a piece of garbage, Im sorry my friend. Also, Vista Home Edition ? are you serious ? thats the worst OS out there. you are a complete idiot. a 4870 is a great card and Vista is perfectly fine. Vista only sucked when it was first released and ever since SP1 is almost perfect. I have several comps with 7 and Vista and I will take that os over XP any day.

[Inzane]

I agree with you Trek554.

[jihad joe]

i have the same problem.

[Rob21C_UK]

I'm having the same problem too.

Intel Core 2 Duo Q6600 @ 3.2Ghz
ATi Radeon HD4870
4Gb RAM
Windows Vista Home Edition 64-bit
ATi Catalyst Driver v9.9
Creative X-Fi Titanium

Game Patched v1.1
Games for Windows v3.0.0089.0

Are there anyone playing with Catalyst v9.8 drivers or earlier that are having problems too?

[trek554]

you ATI users are not trying to use physx are you?

[Rob21C_UK]

you ATI users are not trying to use physx are you?

No, i've enabled it just to see if it made any difference and it doesn't.

[thetonyg]

Your video card is a piece of garbage, Im sorry my friend. Also, Vista Home Edition ? are you serious ? thats the worst OS out there.

:lmao: :lmao: :lmao:

You *do* realize that all editions of Vista are the same kernel and fundamentally the same OS, right? The key differences are whether or not Bitlocker is there, Windows Media Center, Dreamscene, etc. The stability, performance, and overall capability of the OS is in no way changed by which edition you choose.

In fact I have several Ultimate x64 discs around here but chose to use a Home Premium install on my HTPC since it would have a slightly smaller footprint and every megabyte counts when you're installing on a 32gb Intel X25-E.

In agreement with other posts, I would take Vista (any edition) SP1 over XP *any day* unless I was on a dinosaur computer.

[Rob21C_UK]

I "May" have found a solution...

As I downloaded the game from Steam, I tried Bioshock and Unreal Tournament III to check whether they had the same problems. Both games installed Direct X and Microsoft C++ Redistributable 2005 before starting up. Both games worked fine and so I started Arkham Asylum again and the framerate was smooth again.

I did not notice B:AA install C++ when I started it up and this was the first time i'd played Bioshock and UT3 since my last install of windows. Hope this helps :)

[jihad joe]

not working for me

[jihad joe]

well that does it , i have the lag problems AND grappling bugs , i can t get out of the doctor young's office , everytime i try to reach the vent , batman go trhough the wall to a strange dark place
this game would be great WITHOUT all those bugs
for now , it s just total crap
i won t play it anymore , have fun

[Rob21C_UK]

Even after mt steps above I was still getting progressively worse performance partucularly after using grapple hooks, gorgoyles, bringging down grates and walls etc.

I was running folding@home in the background and noticed after stopping playing the game it was using 40-60% of all 4 cores. I stopped it and re-entered the game and now all the grappling hooks and destructible walls are working smoothly.

It seems that as B:AA still uses PhysX software even when disabled it is conflicting with folding@home and bogging down the system.

[jihad joe]

problem is solved for me
i am ashamed to tell that it was my fault :whistle:
my CPU fan wasn't working at full capacity so i replaced it.
i can play just fine now.:D
apparently , the CPU is getter warmer with batman than with the other games.
that s why i ve never had problems before i installed batman.
hope this helps.

[RoEy]

Your video card is a piece of garbage, Im sorry my friend. Also, Vista Home Edition ? are you serious ? thats the worst OS out there.

You're a complete goon and you know absolutely nothing.

problem is solved for me
i am ashamed to tell that it was my fault :whistle:
my CPU fan wasn't working at full capacity so i replaced it.
i can play just fine now.:D
apparently , the CPU is getter warmer with batman than with the other games.
that s why i ve never had problems before i installed batman.
hope this helps.

I've overclocked my core i7 920 to 3.62 and it's under custom water cooling I built and I get the stuttering, every 20-30 seconds.

Tried everything...

RoEy

[russell.larkin]

It does seem to be related to CPU usage. One or two of the cores on my system are constantly spiking and staying at 100%, whereas the rest are hardly topping 50%. I've checked inside and out; updated drivers, cleaned out the dust, checked the fans. I've run the ingame benchmark a bunch of times and everytime the minimum fps has been stupidly low.

Detail level: Low; Everything else: NO or OFF
MIN: 11
MAX: 301
AVERAGE: 184

Detail level: Very High; Everything else: NO or OFF
MIN: 1
MAX: 251
AVERAGE: 159

Detail level: Low; Everything else: NO or OFF; Video card settings on performance.
MIN: 12
MAX: 360
AVERAGE: 225

[RoEy]

It does seem to be related to CPU usage. One or two of the cores on my system are constantly spiking and staying at 100%, whereas the rest are hardly topping 50%. I've checked inside and out; updated drivers, cleaned out the dust, checked the fans. I've run the ingame benchmark a bunch of times and everytime the minimum fps has been stupidly low.

Detail level: Low; Everything else: NO or OFF
MIN: 11
MAX: 301
AVERAGE: 184

Detail level: Very High; Everything else: NO or OFF
MIN: 1
MAX: 251
AVERAGE: 159

Detail level: Low; Everything else: NO or OFF; Video card settings on performance.
MIN: 12
MAX: 360
AVERAGE: 225

I wonder why it only effects some systems then? My father-in-law has the same card as you and his is fine but I have the 4870x2 (under water) and still get it. Really annoying...

RoEy

[pleomax]

Detail level: Low; Everything else: NO or OFF
MIN: 11
MAX: 301
AVERAGE: 184

Detail level: Very High; Everything else: NO or OFF
MIN: 1
MAX: 251
AVERAGE: 159

Detail level: Low; Everything else: NO or OFF; Video card settings on performance.
MIN: 12
MAX: 360
AVERAGE: 225

Odd minimum, i ran that bench a few times, i only have a 8800gts 640mb.

I got 25min, 49 avg...and overclocked 25min, 57 avg. 1680*1050, 4AA maxed, physx off.

I was surprised the minimum didn't budge, but that can happen with overclocking.

[Bane Six Echo]

I have exactly the same problem

I played the demo with no problems at all

I didn't try running the full game without windows live but i'm wondering if that is the problem?

specs:

Intel(R) Core(TM)2 Quad CPU Q9450 @ 2.66GHz
4.0 GB RAM
Microsoft Windows Vista 64-bit Service Pack 1
NVIDIA GEForce GTX 280
driver 8.15.11.9038
Creative SB X-Fi

Games for Windows Live is 3.0.0086.0
Batman: Arkham Asylum is v1.1
I have the same specs as you do (except I have two 280's in SLI) and the game runs flawlessly for me on maximum settings (no AA, not needed at 1920x1200) and high PhysX. I use GFWL as well.

Have you tried the usual suspects?

Update nVidia display and PhysX drivers (I'm running 190.62)
disk cleanup and defrag
shut down any AV during play
minimize background processes and services (use autoruns to terminate those garbage processes like Adobe Reader Speed Launcher)

[charligar]

Hello

First, sorry for my bad english, i'm spanish and I don't speak it very well....

I had the same problem, my head was about to explode on this days. After made much much differents configurations, the problem looks like to be the HARD DISK.

I have install another hard disk and the problem has gone. Then, i have made a partition specific for games, and i have installed game on this (in a different partition of operating system). 0% Problems. Please try this... i had the same problem with "Resident Evil 5" and it's solved by this way.


I hope it helps... :wave: