Strange Freeses! Help needed!!!

[brodbeck]

Hey there,

I've been playing the Demo a couple of times, preordered the game yesterday, but I'm concerned about these strange freezes I've been running into quite often.

I hope the final version will be free of these, I just wanted to know if anybody has experienced those type of freezes? I've checked my PC from top to bottom, everything seems fine! The game (demo) runs smooth on very high settings, and all of a sutton the game freezes like shown in these pics:

http://i25.tinypic.com/2v9djbr.jpg
http://i32.tinypic.com/1z3xgf8.jpg
http://i28.tinypic.com/66xn5c.jpg

Every bit of help would be appreciated!

MyPc:
BS: Vista Ultimate 32-Bit SP 2
CPU: Intel Core 2 Duo CPU E7300 @ 2.66GHz
BIOS: AMI (04/07/09)
GK: Sparkle NVIDIA GeForce 9800 GT
SK: Realtek High Def
MotherB: Asus P5Q
RAM: 4 GB

[Laokin]

One of two things IMO. You either have Stereoscopic 3D enabled in the nVidia Control panel and DON'T have a 120hz monitor/the glasses. Or numero 2, Those are artifacts from a damage video card. Check your heat levels when playing batman as it is a pretty demanding game maxed out.... if you don't frequently dust your computer and clean out your A/C Air Filters in your house... you could have an impressive amount of dust isolating the heat in your card. Also, sometimes cards just go bad for no reason.

I.E. Stereoscopic 3D renders everything twice with a little disposition. This means that the game will run extremely worse cutting your frame rate by 50% which also puts more stress on the card... more stress = more heat.... more heat = burned up card.

[brodbeck]

Thanks for the quick reply!

Well, Stereoscopic 3D is disabled and dust shouldn't be a problem because I dust of my PC pretty regularly, in fact I just did it yesterday!

I have been running the demo on lower settings and the errors still accure, I've tried different operating systems as well, nothing seems to help!


One thing I should mention is that I had the same problems before with the NBA2k9 game from 2kSports! But after they released the 1.1 patch the game stopped freezing!

I just ran the Resident Evil 5 benchmark program to test my system, the program rated my PC-performance "B", quote "runs without noteworthy problems"

[Laokin]

Thanks for the quick reply!

Well, Stereoscopic 3D is disabled and dust shouldn't be a problem because I dust of my PC pretty regularly, in fact I just did it yesterday!

I have been running the demo on lower settings and the errors still accure, I've tried different operating systems as well, nothing seems to help!


One thing I should mention is that I had the same problems before with the NBA2k9 game from 2kSports! But after they released the 1.1 patch the game stopped freezing!

I just ran the Resident Evil 5 benchmark program to test my system, the program rated my PC-performance "B", quote "runs without noteworthy problems"

Well, since those to things have been ruled out... how about you go ahead and post your DXDiag.txt so I can have a look at your driver versions etc etc.

To do this go to start>Run and type in DXDiag... once this window pops up there should be an option some where not to hidden called "Save all information" or something very similar.

Post that up here... and I'll have a look and see if you are behind on updates and what have you.

Also, no problem. Speed is key.

[brodbeck]

Okay,here are the first 3 paragaphs, the rest is a lot of regestry stuff

------------------
System Information
------------------
Time of this report: 9/8/2009, 06:33:56
Machine name: HOME-PC
Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2, v.286 (6002.lh_sp2rc.090130-1715)
Language: German (Regional Setting: German)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 04/07/09 15:26:13 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Duo CPU E7300 @ 2.66GHz (2 CPUs), ~2.7GHz
Memory: 3326MB RAM
Page File: 1146MB used, 5734MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GT
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_00000000&REV_A2
Display Memory: 1907 MB
Dedicated Memory: 499 MB
Shared Memory: 1407 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: LG W2242(Digital)
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.15.0011.9038 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 7/14/2009 20:54:00, 7565824 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4554-11CF-FE40-0B2002C2C535}
Vendor ID: 0x10DE
Device ID: 0x0614
SubSys ID: 0x00000000
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

[brodbeck]

--------------
System Devices
--------------
Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_82D41043&REV_00\3&11583659&0&E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.16670 (German), 1/30/2009 23:34:08, 149480 bytes

Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_82D41043&REV_00\3&11583659&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.16670 (German), 1/30/2009 23:34:08, 149480 bytes

Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_82D41043&REV_00\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.16670 (German), 1/30/2009 23:34:08, 149480 bytes

Name: High Definition Audio-Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_82FE1043&REV_00\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6002.16670 (German), 1/30/2009 21:39:20, 561152 bytes

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_82D41043&REV_00\3&11583659&0&D7
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:30, 39936 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:34, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:56, 196096 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 11:46:05, 8704 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 00:34:26, 15872 bytes

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_82D41043&REV_00\3&11583659&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:30, 39936 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:34, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:56, 196096 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 11:46:05, 8704 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 00:34:26, 15872 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_82D41043&REV_00\3&11583659&0&D2
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 22:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:34, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:56, 196096 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_82D41043&REV_00\3&11583659&0&D1
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 22:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:34, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:56, 196096 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_82D41043&REV_00\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 22:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:34, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:56, 196096 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_82D41043&REV_00\3&11583659&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 22:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:34, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:56, 196096 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_82D41043&REV_00\3&11583659&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 22:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:34, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:56, 196096 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_82D41043&REV_00\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 22:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:34, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:56, 196096 bytes

Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_82D41043&REV_00\3&11583659&0&FB
Driver: n/a

Name: Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_82D41043&REV_00\3&11583659&0&FD
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6002.16670 (English), 1/30/2009 23:33:54, 14296 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.16670 (German), 1/30/2009 23:33:54, 42984 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.16670 (English), 1/30/2009 23:33:12, 19944 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.16670 (German), 1/30/2009 23:33:46, 108504 bytes

Name: Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_82D41043&REV_00\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6002.16670 (English), 1/30/2009 23:33:54, 14296 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.16670 (German), 1/30/2009 23:33:54, 42984 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.16670 (English), 1/30/2009 23:33:12, 19944 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.16670 (German), 1/30/2009 23:33:46, 108504 bytes

Name: Intel(R) ICH10R LPC Interface Controller - 3A16
Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_82D41043&REV_00\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/19/2008 00:41:16, 16440 bytes

Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_82D31043&REV_03\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.16670 (German), 1/30/2009 23:34:08, 149480 bytes

Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20
Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_82D31043&REV_03\3&11583659&0&00
Driver: n/a

Name: Intel(R) 82801 PCI-Brücke - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_82D41043&REV_90\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.16670 (German), 1/30/2009 23:34:08, 149480 bytes

Name: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
Device ID: PCI\VEN_1969&DEV_1026&SUBSYS_82261043&REV_B0\4&8372D40&0&00E5
Driver: C:\Windows\system32\DRIVERS\L1E60x86.sys, 1.00.0000.0034 (English), 6/30/2008 19:28:00, 47616 bytes

Name: Multimediacontroller
Device ID: PCI\VEN_14F1&DEV_8804&SUBSYS_117A153B&REV_05\4&1B359D48&0&0CF0
Driver: n/a

Name: Multimediacontroller
Device ID: PCI\VEN_14F1&DEV_8802&SUBSYS_117A153B&REV_05\4&1B359D48&0&0AF0
Driver: n/a

Name: Videocontroller für Multimedia
Device ID: PCI\VEN_14F1&DEV_8800&SUBSYS_117A153B&REV_05\4&1B359D48&0&08F0
Driver: n/a

Name: AGERE OHCI-konformer IEEE 1394-Hostcontroller
Device ID: PCI\VEN_11C1&DEV_5811&SUBSYS_00000000&REV_70\4&1B359D48&0&18F0
Driver: C:\Windows\system32\DRIVERS\ohci1394.sys, 6.00.6002.16670 (German), 1/30/2009 21:39:42, 62208 bytes
Driver: C:\Windows\system32\DRIVERS\1394bus.sys, 6.00.6001.18000 (English), 1/18/2008 22:53:28, 53376 bytes

Name: Marvell 61xx RAID Controller
Device ID: PCI\VEN_11AB&DEV_6121&SUBSYS_82E01043&REV_B2\4&116B1340&0&00E4
Driver: C:\Windows\system32\DRIVERS\mv61xx.sys, 1.02.0000.0057 (English), 6/24/2008 00:21:48, 150568 bytes

Name: NVIDIA GeForce 9800 GT
Device ID: PCI\VEN_10DE&DEV_0614&SUBSYS_00000000&REV_A2\4&39043ADE&0&0008
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_ disp.inf_12c1d22e\NvCplSetupInt.exe, 14.00.0000.0162 (English), 7/14/2009 20:54:00, 39255693 bytes
Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.15.0011.9038 (English), 7/14/2009 20:54:00, 4224 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.15.0011.9038 (English), 7/14/2009 20:54:00, 9557216 bytes
Driver: C:\Windows\system32\dpinst.exe, 2.01.0000.0000 (German), 1/15/2009 09:19:00, 795104 bytes
Driver: C:\Windows\system32\nvapi.dll, 8.15.0011.9038 (English), 7/14/2009 20:54:00, 1044992 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.15.0011.9038 (English), 7/14/2009 20:54:00, 1983488 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 8.15.0011.9038 (English), 7/14/2009 20:54:00, 1706528 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.15.0011.9038 (English), 7/14/2009 20:54:00, 2169376 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 8.15.0011.9038 (English), 7/14/2009 20:54:00, 7565824 bytes
Driver: C:\Windows\system32\nvdisp.nvu, 7/14/2009 20:54:00, 10161 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 8.15.0011.9038 (English), 7/14/2009 20:54:00, 10854400 bytes
Driver: C:\Windows\system32\nvudisp.exe, 1.04.0032.0010 (English), 7/14/2009 20:54:00, 485920 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 8.15.0011.9038 (English), 7/14/2009 20:54:00, 3287040 bytes
Driver: C:\Windows\system32\nvcod.dll, 1.05.0007.0052 (English), 7/14/2009 20:54:00, 151552 bytes
Driver: C:\Windows\system32\nvcod157.dll, 1.05.0007.0052 (English), 7/14/2009 20:54:00, 151552 bytes

Name: Standard PCI-zu-USB erweiterter Hostcontroller
Device ID: PCI\VEN_1033&DEV_00E0&SUBSYS_00E01033&REV_04\4&1B359D48&0&02F0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:30, 39936 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:34, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:56, 196096 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 11:46:05, 8704 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 00:34:26, 15872 bytes

Name: NEC PCI-zu-USB Open Host-Controller
Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\4&1B359D48&0&01F0
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:30, 19456 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:34, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:56, 196096 bytes

Name: NEC PCI-zu-USB Open Host-Controller
Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\4&1B359D48&0&00F0
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:30, 19456 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:34, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.16670 (English), 1/30/2009 21:39:56, 196096 bytes