Walmi Dapit
06-30-2005, 06:42 PM
To Anyone That Can Assist,
I am contacting you to get any suggestions or recommendations about getting a game I bought to be able to work on my computer.
Before I begin, I want to let you know I have already contacted Eidos Support about this technical problem and they have been almost no help.
I have recently purchased LEGO Star Wars, The Video Game for the PC. I read the system requirements and it seemed that my computer would be able to handle it. After successful installation, I tried running the game, but the following message appeared:
"Sorry but your machine does not have a graphic card that support Pixel Shader v1.1".
Apparently, the video card I have does not support the Pixel Shading or Hardware Transform & Lighting (TnL) in order to run the game.
When I contacted Eidos Support, they said I need to purchase a new video card that will support the Pixel Shading & Hardware TnL. I personally think having to purchase a new video card to run one game is absurd. I don't want to have to spend a great deal of money to upgrade the card just to play one game.
They did suggest an “unofficial” fix. They suggested downloading a free 3D Analysis Product that I believe “bypasses” the Pixel Shading & Hardware TnL. This product was downloaded from the following link:
http://www.3dcht4u.de/3dc/kfd53t5fes8z/3d-analyze.zip
Then they told me the following:
Run the 3DAnalyze program and click "Select", then point it to the LegoStarWars.exe file located in the Lego Star Wars install folder.
On the right is an option to `Emulate HW TnL Caps`, select this, then hit "Run".
This should get the game to run, but it is an unofficial fix. Keep in mind the game performance will be reduced as your CPU is having to do a lot more work. You may want to lower your resolution or other video settings within the game to help boost performance.
After installing & running the product, I choose "Emulate HW TnL Caps" and clicked on Run. After a few seconds, the following message appeared:
"Error while injecting dll into target process".
I then tried running the game, but the "Pixel Shader v1.1" message came up again. The game did not run.
I then tried to choose different configurations of the product, but I normally got an error message.
I then proceeded to the nVidia Support website to see about possibly downloading an upgrade or a new driver for my video card. The site said since I purchased the computer with the nVidia card already installed, I should contact Dell.
Dell said that they would not be able to help since my computer is running fine.
I contacted Eidos Support again and was basically told tough luck (not in so many words). Not exactly what I was expecting from a support site. They did suggest to try the forum on their website to see if anyone can help.
Now here we are.
Is there any way I can run the game using my current graphics card (such as a patch, a download to upgrade a driver or card, some way to bypass the Pixel Shading & Hardware TnL, etc.)? If not, is there a way to get the 3D Analysis Product to work? I am willing to sacrifice "top of the line" graphics in order to play the game.
Attached below is the DirectX Diagnostics Tool output for the system information & the video card to assist you with this problem:
------------------
System Information
------------------
Time of this report: 6/29/2005, 12:24:11
Operating System: Windows XP Home Edition (5.1, Build 2600) (2600.xpclnt_qfe.021108-2107)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8100
BIOS: Phoenix ROM BIOS PLUS Version 1.10 TST
Processor: Intel(R) Pentium(R) 4 CPU 1300MHz, ~1.3GHz
Memory: 256MB RAM
Page File: 192MB used, 426MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0904 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce2 MX/MX 400
Manufacturer: NVIDIA
Chip type: GeForce2 MX/MX 400
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0110&SUBSYS_009110DE&REV_B2
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Dell E770s
Monitor Max Res: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.5672 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/24/2004 10:04:00, 4274560 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 3/24/2004 10:04:00, 1895648 bytes
Device Identifier: {D7B71E3E-4250-11CF-4665-9B2013C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0110
SubSys ID: 0x009110DE
Revision ID: 0x00B2
Revision ID: 0x00B2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
I have to say that I am extremely disappointed with Eidos by basically leaving me high and dry. Because of this experience with Eidos, I will probably not buy any more products from them again if this is the way they are going to treat their customers.
Any suggestions would be greatly appreciated.
Thank You In Advance,
Walmi Dapit
I am contacting you to get any suggestions or recommendations about getting a game I bought to be able to work on my computer.
Before I begin, I want to let you know I have already contacted Eidos Support about this technical problem and they have been almost no help.
I have recently purchased LEGO Star Wars, The Video Game for the PC. I read the system requirements and it seemed that my computer would be able to handle it. After successful installation, I tried running the game, but the following message appeared:
"Sorry but your machine does not have a graphic card that support Pixel Shader v1.1".
Apparently, the video card I have does not support the Pixel Shading or Hardware Transform & Lighting (TnL) in order to run the game.
When I contacted Eidos Support, they said I need to purchase a new video card that will support the Pixel Shading & Hardware TnL. I personally think having to purchase a new video card to run one game is absurd. I don't want to have to spend a great deal of money to upgrade the card just to play one game.
They did suggest an “unofficial” fix. They suggested downloading a free 3D Analysis Product that I believe “bypasses” the Pixel Shading & Hardware TnL. This product was downloaded from the following link:
http://www.3dcht4u.de/3dc/kfd53t5fes8z/3d-analyze.zip
Then they told me the following:
Run the 3DAnalyze program and click "Select", then point it to the LegoStarWars.exe file located in the Lego Star Wars install folder.
On the right is an option to `Emulate HW TnL Caps`, select this, then hit "Run".
This should get the game to run, but it is an unofficial fix. Keep in mind the game performance will be reduced as your CPU is having to do a lot more work. You may want to lower your resolution or other video settings within the game to help boost performance.
After installing & running the product, I choose "Emulate HW TnL Caps" and clicked on Run. After a few seconds, the following message appeared:
"Error while injecting dll into target process".
I then tried running the game, but the "Pixel Shader v1.1" message came up again. The game did not run.
I then tried to choose different configurations of the product, but I normally got an error message.
I then proceeded to the nVidia Support website to see about possibly downloading an upgrade or a new driver for my video card. The site said since I purchased the computer with the nVidia card already installed, I should contact Dell.
Dell said that they would not be able to help since my computer is running fine.
I contacted Eidos Support again and was basically told tough luck (not in so many words). Not exactly what I was expecting from a support site. They did suggest to try the forum on their website to see if anyone can help.
Now here we are.
Is there any way I can run the game using my current graphics card (such as a patch, a download to upgrade a driver or card, some way to bypass the Pixel Shading & Hardware TnL, etc.)? If not, is there a way to get the 3D Analysis Product to work? I am willing to sacrifice "top of the line" graphics in order to play the game.
Attached below is the DirectX Diagnostics Tool output for the system information & the video card to assist you with this problem:
------------------
System Information
------------------
Time of this report: 6/29/2005, 12:24:11
Operating System: Windows XP Home Edition (5.1, Build 2600) (2600.xpclnt_qfe.021108-2107)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8100
BIOS: Phoenix ROM BIOS PLUS Version 1.10 TST
Processor: Intel(R) Pentium(R) 4 CPU 1300MHz, ~1.3GHz
Memory: 256MB RAM
Page File: 192MB used, 426MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0904 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce2 MX/MX 400
Manufacturer: NVIDIA
Chip type: GeForce2 MX/MX 400
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0110&SUBSYS_009110DE&REV_B2
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Dell E770s
Monitor Max Res: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.5672 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/24/2004 10:04:00, 4274560 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 3/24/2004 10:04:00, 1895648 bytes
Device Identifier: {D7B71E3E-4250-11CF-4665-9B2013C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0110
SubSys ID: 0x009110DE
Revision ID: 0x00B2
Revision ID: 0x00B2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
I have to say that I am extremely disappointed with Eidos by basically leaving me high and dry. Because of this experience with Eidos, I will probably not buy any more products from them again if this is the way they are going to treat their customers.
Any suggestions would be greatly appreciated.
Thank You In Advance,
Walmi Dapit