Game doesn't run at all.

[JongJungBu]

I made the mistake of buying before trying the demo, as neither of them works for me. I double-click (or right-click Open) the shortcut or .exe for either the Demo or full version, and i get an hourglass for a second and then nothing. :(


Here is a piece of my DxDiag (edited for brevity): :/


------------------
System Information
------------------
Processor: AMD Athlon(tm) XP, ~1.7GHz
Memory: 512MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)

---------------
Display Devices
---------------
Card name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: ATI RADEON 9600 Series AGP (0x4150)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4150&SUBSYS_019018BC&REV_00
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (85Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6546 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 5/3/2005 21:28:56, 226816 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 5/3/2005 21:28:36, 1133056 bytes
Device Identifier: {D7B71EE2-0210-11CF-9E62-9A21A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4150
SubSys ID: 0x019018BC
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SB Live! Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80311102&REV_07
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: emu10k1m.sys
Driver Version: 5.12.0001.3300 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/17/2001 12:19:26, 283904 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 5000, 100000
Static/Strm HW Mix Bufs: 64, 62
Static/Strm HW 3D Bufs: 64, 62
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

[jaycw2309]

Try the first bit of advice in the FAQ (http://forums.eidosgames.com/showthread.php?t=50205)

Follow the instructions in the first question (i know u dont mention any error, but it could be related)

[JongJungBu]

Thanks, i tried your suggestion. But still have the same problem. It has me stumped! Even closed out all anti spyware/virus applications that could be blocking it. No personal firewalls up. Both demo and full do nothing.

Other games such as Guild Wars and Star Wars Battlefront load properly. Hmmm.


JJB

[jaycw2309]

Thanks, i tried your suggestion. But still have the same problem. It has me stumped! Even closed out all anti spyware/virus applications that could be blocking it. No personal firewalls up. Both demo and full do nothing.

Other games such as Guild Wars and Star Wars Battlefront load properly. Hmmm.


JJB

Did you run the analysis program and email in the log file?

[GoranAgar]

-------------
Sound Devices
-------------
Date and Size: 8/17/2001 12:19:26, 283904 bytes

Maybe a new sound driver is in order.

And what Windows version are you running?

[JongJungBu]

Did you run the analysis program and email in the log file?

Have not done that yet, No.

Maybe a new sound driver is in order.

And what Windows version are you running?

I will try a new sound driver. Guess you never know, but I have a feeling that won't help LOL. But i'll try it.

I'm also going to try updating the Windows XP to SP2. For some reason or another, maybe because I had problems in the past, this particular PC of mine is not running SP2. I dunno if that makes a difference or not with LEGO Star Wars--it never really mentions that. But this is the only PC I have with Pixel Shader support in the gfx card (and the only one not running SP2), so playing it on my other PCs and Laptops which do have SP2 wouldn't really work.


Thanks for the suggestions.


JJB

[JongJungBu]

Here is an interesting tid-bit. Have Windows XP installed on drive E. I installed the game on drive F. So, today I decide to uninstall LEGO Star Wars and re-install to drive E. Well, I actually re-installed the Demo since it is faster than installing the full version from the CD. Apparently that worked (having the game on the same drive letter as Windows).

I will have to try the full game installation then to see if I get the same result.


JJB