shiphorns
10-30-2011, 01:58 PM
I've purchased LC:GoL and Underworld through steam, and I'm having the same problem with both games: they start up normally, but 2-7 minutes into playing I get a hard crash where my video card just stops outputting any video, and the machine is left playing a 4-second (or thereabouts) loop of the game's background music indefinitely. I can't ctrl-alt-del out of it, the machine needs to be powered down. Problem is identical with both games.
My system configuration is:
- Mac Pro 2008, 8-core 2.8GHz Xeon
- Windows 7 Professional x64
- 6GB Physical RAM
- ATI HD 3870 512MB video card
Nothing is overclocked or modified, it's pretty much a stock machine with a video card upgrade (the 3870 card being the proper Mac/PC retail version, not some sketchy flashed eBay deal). My system is completely stable with the exception of these two games.
I'd love to know what's going on, in order to get the games playable, but I can't seem to find any type of logs to give me the first clue about the crash. FWIW, I had the non-Steam retail version of Underworld and played it 2 years ago on this same hardware without issues, the only difference being I was running XP Professional SP2 back then. This leads me to suspect Win 7 x64, but it could just as easily be any number of things--new video drivers, new DirectX, etc. I need to figure out how to identify the cause of the crashes.
Here's what I tried based on forum feedback from users with similar issues:
- I disabled all anti-virus software and rebooted
- I turned off Steam's cloud sync
- I verified the Steam game cache for both games
- I ran Catalyst Control Center and disabled all advanced video settings, including "overdrive"
- I uninstalled Realtek High Definition Audio drivers and ran the game audio through my USB M-Audio Audiophile box.
Note: I'm also using an Xbox controller with the MS Win7 drivers (not emulator), if that matters.
My system configuration is:
- Mac Pro 2008, 8-core 2.8GHz Xeon
- Windows 7 Professional x64
- 6GB Physical RAM
- ATI HD 3870 512MB video card
Nothing is overclocked or modified, it's pretty much a stock machine with a video card upgrade (the 3870 card being the proper Mac/PC retail version, not some sketchy flashed eBay deal). My system is completely stable with the exception of these two games.
I'd love to know what's going on, in order to get the games playable, but I can't seem to find any type of logs to give me the first clue about the crash. FWIW, I had the non-Steam retail version of Underworld and played it 2 years ago on this same hardware without issues, the only difference being I was running XP Professional SP2 back then. This leads me to suspect Win 7 x64, but it could just as easily be any number of things--new video drivers, new DirectX, etc. I need to figure out how to identify the cause of the crashes.
Here's what I tried based on forum feedback from users with similar issues:
- I disabled all anti-virus software and rebooted
- I turned off Steam's cloud sync
- I verified the Steam game cache for both games
- I ran Catalyst Control Center and disabled all advanced video settings, including "overdrive"
- I uninstalled Realtek High Definition Audio drivers and ran the game audio through my USB M-Audio Audiophile box.
Note: I'm also using an Xbox controller with the MS Win7 drivers (not emulator), if that matters.