View Full Version : Computer Crash when playing Just Cause 2
crv712
02-13-2011, 05:59 PM
Around 10-15 minutes into playin this amazing wonderful game it seems to suddenly start to look like its in a strobe light (you know that shutter look where the frame per second goes to 1) and after a few seconds turns my screen black, and after a few more seconds the computer shuts down all together. I am running windows 7, with an intel i7 processor, and ATI Radeon HD 5730 Graphics 1Gb, and i believe 4 gigs of Ram
my laptop meets all min requirements, and this has happened multiple times even after toying with the graphics :mad2:
Sorry i said crash in the title, it doesn't crash it just shuts down
Eidos Support
02-14-2011, 03:20 AM
When you said it shuts down, do you mean your PC switches off or you are just returned back to the Windows desktop? Are there any error messages?
Please upload your dxdiag and misnfo files to a file-sharing website and link to them in this thread. You can also email them to us directly at: techsupport@eidos.co.uk
[MSinfo]
- Click on the Windows icon located by default in the lower left-hand corner of the screen.
- In the "Start Search" field, type in MSINFO32
- Press Enter. This will start the MS System Information Utility
- Once the Microsoft System Information window appears, click System Summary on the left-hand side and make sure it is highlighted.
- At the top of the window, click File and select Save.
- When the Save As window appears, choose to save the file to the Desktop.
- Enter the name as MSINFO, then click the Save button.
- Attach this file to your reply, or email.
[Dxdiag]
- Click on the Windows icon located by default in the lower left-hand corner of the screen.
- In the "Start Search" field, type in DxDiag.
- Press Enter. This will start the DxDiag utility.
- Once the DirectX Diagnostic Tool appears, click on the Save All Information button at the bottom.
- When asked to where to save the file to, click on the drop-down box next to Save in and select Desktop.
- In File Name box towards the bottom, then name DxDiag.txt should appear. Leave this as is and click on the OK button.
- Click the Exit button to exit the DirectX Diagnostic Tool.
- On the Desktop, there should be a file name DxDiag or DxDiag.txt. If there is no file with this name, please repeat the steps above and make sure to save the file to the Desktop.
- Attach this file to your reply, or email.
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