doesn't start on Windows 7 SP1

[Cosmin3]

I just have installed Windows 7 + SP1 RTM.
Just Cause 2 doesn't start. It just says nothing...
I tried Windows 7 SP0 or Vista compatibility, didn't worked...

[Poor Bison]

Could we see your computer stats? :)

[Cosmin3]

Ok.
Mainboard: Gigabyte GA-M52L-S3P
Processor: AMD Athlon dual core 5000
Memory: 4 GB, sees 3 (normal, that's Win 7 x86)
HDD: 500 GB Wstern Digital
Video card: GeForce 9800 1 GB

Until yesterday I had Win 7 x86 SP0 but with latest updates and it started fine.

Later edit: Oh, and I have the latest drivers, other games are starting fine.

[Eidos Support]

Please upload your dxdiag and misnfo files to a file-sharing website and link to them in this thread. You can also email them to us directly at: techsupport@eidos.co.uk

[MSinfo]

- Click on the Windows icon located by default in the lower left-hand corner of the screen.
- In the "Start Search" field, type in MSINFO32
- Press Enter. This will start the MS System Information Utility
- Once the Microsoft System Information window appears, click System Summary on the left-hand side and make sure it is highlighted.
- At the top of the window, click File and select Save.
- When the Save As window appears, choose to save the file to the Desktop.
- Enter the name as MSINFO, then click the Save button.
- Attach this file to your reply, or email.

[Dxdiag]

- Click on the Windows icon located by default in the lower left-hand corner of the screen.
- In the "Start Search" field, type in DxDiag.
- Press Enter. This will start the DxDiag utility.
- Once the DirectX Diagnostic Tool appears, click on the Save All Information button at the bottom.
- When asked to where to save the file to, click on the drop-down box next to Save in and select Desktop.
- In File Name box towards the bottom, then name DxDiag.txt should appear. Leave this as is and click on the OK button.
- Click the Exit button to exit the DirectX Diagnostic Tool.
- On the Desktop, there should be a file name DxDiag or DxDiag.txt. If there is no file with this name, please repeat the steps above and make sure to save the file to the Desktop.
- Attach this file to your reply, or email.

[Cosmin3]

I just tried one of those Windows 7 that have SP1 slipstreamed by Microsoft (the previous version has SP1 slipstreamed by me) . Same problem...

Here you can download those 2 files: http://www.mediafire.com/download.php?6ne511ogtnehnck

[Eidos Support]

There is an inconsistency with the graphics card driver installation. Try uninstalling the graphics card drivers through Programs and Features in the Control Panel, reboot your PC, install the latest drivers from www.nvidia.com then reboot again when prompted.

Please also note that Service Pack 1 for Windows 7 is not officially released yet. You may want to remove it, if possible, if the game was working before you installed the service pack.

[Cosmin3]

That's strange, I installed in SP0 and SP1 the same driver and in exactly the same way.
But I did what you said and unfortunately there is still no improvement.

Yes I know that SP1 is not officially released yet but you have to admit that there is a good chance that with the official release it will do the same problem.
Anyway, you maybe noticed that I didn't blame Eidos, I didn't demand that you'll make it work now, I just simply said it's not working.
I just wanted you to know in advance that there might be problems and prepare for them.

Best regards, Cosmin