How to reinstall?

[bothered]

Hi all,
I decided to replay underworld. I put the disc in and click play, nothing at all happens. I click setup and it tells me I have to uninstall first. I have deleted everything underworld I can find, even done a search and took registry stuff out. Nothing works! After an hour I have given up. Could anybody suggest a way I can play a game I bought and own but which refuses to let me play it? :mad2:
Thanks all.

[bothered]

No ideas guys? All I need is a clean install, it's like there is still something there that stops me reinstalling.

[bothered]

Still nothing? Does anybody from Eidos look a this forum?

[bothered]

Wow, 122 views and no help? not even a comment? Never mind. I went to Stellas Tomb Raider site (I should have gone there first but thought I'd give Eidos a chance, silly me) I got the answer from Stella and it works like a dream, I'm now installing Underworld again. Thanks Stella, good luck Eidos.:rasp:

[stellalune]

I can't take too much credit except for pointing the way. In case anyone else is having the same issue, the TR registry cleaner I recommended can be found at tombraiderhub.com (http://www.tombraiderhub.com/faq/index.html).

[fbaier]

I hope I can help you with your problem.

Please install CCleaner (http://www.piriform.com/ccleaner)
and delete Tomb Raider Underworld with the Software De-Install function.

Please check the Registry with CCleaner and search for Eidos, Tomb Raider, Underwold.
There have to be old keys, folder and entrys which have to be removed.
So you got a clean basis.

After this steps please write back if this works for you.

Regards,
Frank

[bothered]

Thanks for the help Frank but it has been sorted. Stella from /www.tombraiders.net/stella , found me a cleaner that does an excellent job for all Tomb Raider games.
Thanks again though.

[civilian13]

Hey!
i appear to be having the same problem, but stella's link doesn't work and i really don't want to buy a cleaner. help?

[stellalune]

Tomb Raider Hub seems to be having some issues with their hosting. Hopefully they'll be back online soon. I don't have permission to post their file on my site, but if anyone wants it, feel free to email stellalune(at)tombraiders(dot)net or send a PM here on the board with your email and I will be happy to send you the trrc.exe file.

[Mantakno]

it keep saying uninstall first..here was my problem the game was lost doing a HD crash.. so that was not possible to uninstall

so regedit

delete all tomb raider underworld

that was not enough ...i could not install it same issus

1-2 days later and alot of trys and fails with ccleaner and system care

still bloody same thing

then i notice the game company name
Crystal Dynamics

i start regedit again found and terminat it

and then my install work again
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so be carefull people if you have other Crystal Dynamics games installed
well no matter .. it work for me , i hope it will fix it for you if you have same error :D

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if you dont know howto do this then get someone that can