Game Freezes...

[SoalS]

Hey Guys!

I know, there are some other posts referring to ingame-freezes, but I tried everything mentioned there, and I get no results :confused:

First my System:
Intel Q9550
4 GB DDR3-1333
GTX260 with 257.21 Driver
And a RAID-System

I already installed my whole System (Win 7) new, but after max 10 Minutes I get a Freeze for about 3 Minutes and then Just Cause 2 is just transparent (I see nothing from the Game but sometimes I hear some Sound).

Has anyone an idea?

Thanks in advance!

[Michaeljcox24]

Possibly Timeout Detection and recovery error

[SoalS]

Hi!

Thalia for your reply.
Do you have any Solution for this? I man it seems that the Display / GC Driver Crashes and Isnt restored properly...

Cheers

[Michaeljcox24]

Do you get an error message when the game crashes?

[SoalS]

No i get no Message.
Sometimes O just See my tv searching for an Input Signal...
And then the Game does Not react anymore...

[Michaeljcox24]

And do all other games run without any problems?

[SoalS]

Yes, eg Assassins Creed 2 Runs smoothly and wirblig any Problems...
I really have no idea what Causen the Freezes because they're totally Random...

[Michaeljcox24]

Ok here are things you can try:

- make sure all components in your machine are running at stock speed.
- make sure your power supply has sufficient power on the 12V rail for your 260
- run a prime 95 blend test for an hour to check your system stability
- make sure the temps of your components in your machine are cool enough and within manufacturers recommended specs.
- do a driver clean and then re install the drivers for your 260
- run furmark for 30 mins to check gpu stability. monitor temps carefully though and dont let your 260 get too hot.
- make sure all windows services and start up items are enabled in msconfig
- run 3D Mark vantage to check system stability
- run the game at absolute minimum settings to see if it is a visual enhancement causing the fault.

[SoalS]

Hey!

I did nearly everything. The 3D Mark will follow Tomorrow (have only in my iPhone Internet - Thats Why i Write sometimes Strange words ;) )

All Other Tests werd positive. My 260 Never got Gotter than 86 degrees Celsius and I had no freezes or crashes...
Let's See what the 3D Mark Test will bring...

[Michaeljcox24]

Stands a good chance if Furmark has passed then 3D Mark will also pass a stability test. Nevertheless, I'd run it in a couple of modes and see if it passes all the way through.

Have you done the basic things like checking for drive errors, virus scans, etc etc?

You could download NVidia Performance tools, and run the game with the 260's fan on full, that would eliminate card overheating.

Further to this, you can e mail Eidos technical support and send them a copy of your crash dump files. They may also be able to help.

I dont have much experience with RAID configured Hard Drives, but have your considered there may be a fault with one of the drives in the configuration?

Dont forget there also lies the possibility of a faulty card. All signs point against this but it might be worth trying it in another machine. I know, very long winded and a huge pain but sometimes it needs to be done. If any of your friends have good cards, ask them if you can borrow their card for the night and run the game for an hour. That would be a useful exercise.

You could also try re-installing the game. Saves are stored online so it would be a simple un-install, install job that would take less than 30 mins. That might work if any installation files were corrupted.

Don't forget, graphics cards can be shipped factory overclocked, and if your 260 is, underclock the card before fault finding. The core clock speed of your 260 should be 576MHz stock.

There are other applications to test hardware. Memtest86+ can be used to check if your DDR3 sticks are running properly.

Your fault sounds software related though if all the hardware tests run ok. If the game continues to crash, determine if there is an error report associated with the crash and google that. Failing that, and if your absolutely certain that none of your hardware is faulty, a Windows 7 re-install is very last resort method of checking if your OS is functioning correctly.

I had crash problems in Just Cause 2, but I resolved them by resolving an issue with internet explorer. I'm not sure how the two are connected, but I would make sure your internet connection is fully functional and all programs other than Just Cause are also functioning properly

[SoalS]

I finally Found the issue!

Underclocking from 1333->1066 did it!

2 hrs playing without freezes :)

Thank you very much for all the advices :)

[Michaeljcox24]

glad i could be of help. do you notice any performance differences with the ram underclocked?